FAQ
- 1. Is the product ex-stock HK?
- Yes, the free stock quantiities is showed.
- 2. What's the product warranty?
- The warranties will be 1-15 years varies by brands/products. For the details, please call our sales executive at 36191529.
- 3. What's the delivery charge?
- The delivrery charge will be $800 per trip. For the sales amount up to $20000, the delivery charge will be wavied. (Lift have to provided, the surcharge will apply if manual delivery upstair or downstair is required.)
- 4. I want to order but the inventory is not enough.
- Please call our sales executive at 36191529.
- 5. Do you offer flooring installation service?
- Please call our sales executive at 36191529 for the quotation.
- 6. Do you offer free samples?
- Yes, please call our sales executive at 36191529 for providing samples.
- 7. What's the delivery lead time?
- Delivery times are subject to stock availability. Generally, we keep stock of some popular items in Hong Kong, 3-5 days delivery lead time after order confirmation and payment.
- 8. Do you offer any after sale service?
- Yes. We offer professional cleaning, polishing, maintenance and repairing services.